The two Andrology Departments based at the Norfolk and Norwich University Hospital (NNUH) and the Queen Elizabeth Hospital Kings Lynn (QEHKL) are both part of the Eastern Pathology Alliance (EPA) which is a managed Pathology network. The Laboratory’s services include Basic Semen Analysis, Post Vasectomy Semen Analysis and Vasectomy Reversal Semen Analysis. In order to maintain high standards of analysis this department participates in national external quality assessment schemes (EQA) for basic semen analysis and performs internal quality assessments for post vasectomy semen analysis. The Department is working towards compliance with ISO 15189, Medical laboratories – Requirements for quality and competence.
These department pages provide information about how users can access our services, who to contact for advice, which tests we perform, sample requirements, normal ranges and turnaround times. This information is accurate at the time of issue and is reviewed and updated regularly to incorporate new developments.
For patients using this website, please note that any information provided should not be used for self-diagnosis and should you have any concerns about your health please consult your GP. If you find any errors within this document or would like to make any comments and/or suggestions for improvement, please contact Diane Murley, EPA Quality Manager on 01603 286900 or email [email protected]
Please click here for information about requesting tests.
NOTE – All procedures carried out on a patient’s sample need the informed consent of the patient. For most routine laboratory procedures, consent can be inferred when the patient presents themselves at a laboratory, or other suitable area, within a primary or secondary care setting, with a request form and willingly submits to the usual sample collecting procedure. The laboratory infers informed consent has been obtained when samples are received. It is the responsibility of the clinician requesting the test to ensure that informed consent has been correctly obtained.
This consent includes notification to third parties where required by law for example under the Health Protection (Notification) Regulations 2010: we are required to notify any infection of public health significance to local public health department as mandated by the regulation. Please ensure your patient is aware of this before submission of samples for testing.
Andrology patients are asked to consent to their sample being used for training and quality assurance purposes. This request for consent forms part of their pre-analysis questionnaire that is required to be completed and signed at the time of sample receipt.
NOTE: Please advise patients to book their 12-week appointment in advance immediately after their procedure due to the long appointment waiting list.
Appointments are only available to book after a valid request has been electronically generated in Web ICE or manually completed by a clinician. Appointments are to be made by the patient via the online DrDoctor appointment booking service. Please use the link below:
Andrology streaming form – Formstack
Or Scan the QR Code:
The website link is provided on the request form (if requested electronically on Web ICE) or the patient information leaflet (if requested manually). It can also be found on the NNUH and QEHKL Trust websites under ‘Andrology’. Patients can search ‘NNUH Andrology’ or ‘QEHKL Andrology’ in Google to find the link to these pages.
Patients will receive a SMS text message or email confirmation of their appointment and a link to the patient information leaflets once they have booked.
*Please ensure the Patient reads the information leaflet carefully 7 days prior to the appointment* There are specific sample requirements the patient needs to be aware of prior to their appointment. Patients will also need to bring the request form the GP/Clinician has provided to the appointment.
If the patient is unable to use the online system, they can ask someone to book an appointment on their behalf; or please inform them to telephone the laboratory on 01603 646524. The patient will need to confirm their full name, DOB, HRN/NHS number and address when booking their appointment via the telephone and the location of the laboratory that they require their sample to be tested at; appointments are made centrally by the pathology office at the NNUH for both EPA laboratory locations.
NOTE: If a patient arrives more than 15 minutes late to their appointment the laboratory may not be able to continue to accommodate the appointment, and they may be turned away and asked to re-book an alternative appointment via the online appointment booking service.
We recommend patients produce their sample on site in our sample production room facility that is located close to the laboratory in order to ensure the sample is tested within 60 minutes of production, as this increases the reliability of the results that the laboratory issues to the clinician.
When the patient arrives at the Pathology reception, they will be greeted by an Andrology staff member who will escort them to the private on site production room and explain everything the patient needs to be aware of. The laboratory will provide the patient with a labelled container and a pre-analysis questionnaire to complete.
NOTE: Due to the strict requirements for Post Vasectomy samples – this option is not recommended for Post Vasectomy Semen Analysis Tests.
If a patient lives within a 30-minute radius of the NNUH or the QEHKL there is an option for their sample for Basic Semen Analysis to be produced at home and delivered to the laboratory, however the sample delivery needs to take place ideally at 30-45 minutes’ post sample collection to ensure the sample is tested within the recommend time frame of <60 minutes.
The laboratory will send a sample pack directly to the patient’s home address after the appointment has been made if this option is selected. This pack will contain the following:
Pre-weighed non-toxic sample container
Note: Samples delivered by a representative where the patient has not signed the patient’s pre-analysis questionnaire will be rejected.
Results are reported within 7 days of receiving the sample and are sent directly to the requesting clinician via Web ICE.
PLEASE NOTE: The laboratory cannot disclose results directly to patients.
Patients are advised to read the following leaflets below to assist with understanding their results. We also advise patients to book a telephone appointment with a GP/Clinician around 10 days after their appointment as this gives the patient an opportunity to ask questions to the correct person.
The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to obtaining an appointment. Any samples received outside these hours and without prior appointments may be rejected for testing.
NNUH
The NNUH offer 7 appointments on a Monday, Tuesday, Wednesday and Thursday between 08:30 and 14.00 noon.
The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.
QEH
The QEH offer 6 appointments on a Tuesday, Wednesday & Thursday between 08:30 and 14:00.
The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.
Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. You do not need to take a ticket.
EWA-D-001 Last updated 03/11/2023(5)